Website terms of use

About us

This website is operated by Hartkeep, a sole trader based in the United Kingdom. Contact: hello@hartkeep.com. We are not VAT registered.

Information only

Content on this website is general information about our services. It is not professional, legal, security or financial advice, and you should not rely on it as such. Service descriptions, prices, market comparisons and examples are provided in good faith but may change without notice.

Prices and contracts

Prices and descriptions on this website are an invitation to discuss your project, not an offer capable of acceptance. A contract is formed only when you accept our terms of business through a private agreement link (or otherwise in writing) for an agreed scope. Our launch offer terms explain how launch pricing applies. We provide services to businesses only.

Acceptable use

You must not misuse this website — for example by attempting to gain unauthorised access to it or to our systems, introducing malicious code, scraping it at a volume that degrades service, or using it for any unlawful purpose. Automated access by AI agents and search engines that respects our robots.txt is welcome: see /llms.txt.

Security research

We welcome responsible disclosure. If you believe you've found a vulnerability, please email security@hartkeep.com with details, give us reasonable time to fix it before any disclosure, and avoid accessing or modifying data that isn't yours or degrading the service. See also security.txt.

Intellectual property

The website, its design, text, graphics and code are owned by or licensed to us. You may view and share pages for your own non-commercial purposes, but not copy or reuse substantial parts without our permission. Third-party names and trademarks mentioned belong to their owners and are used only to describe the platforms we work with; no endorsement or partnership is implied.

Links

Links to third-party websites are provided for convenience. We are not responsible for their content.

Liability

We provide this website “as is” and do not guarantee that it will be available, uninterrupted or error-free. To the fullest extent permitted by law, we are not liable for any loss arising from your use of, or reliance on, this website. Nothing in these terms excludes liability that cannot be excluded by law.

Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute about them.